top of page

Returns & Exchanges

RETURN & EXCHANGE POLICY

MoreWoof is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you have ordered the wrong size, color, or changed your mind.

However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 24 days of product delivery. Please get in touch with our team  and provide a clear photo showing the issue.

In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

bottom of page